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From hosting special events to featuring our happiest customers, there’s always something happening here at J.B. Sterling.

Posted on Thursday, March 6, 2014
Basically, this form details all your preferences—everything from what time you want us to show up in the morning or evening, to whether we can leave materials in your garage, to any restrictions for use of your bathroom and telephone, and more—so that everyone knows “the ground rules” before we begin your work. Once you complete this form, we’ll both sign it and keep copies of it.
Read What is your pre-job questionnaire?
Posted on Thursday, March 6, 2014
Absolutely. In addition to actual product warrantees, JB Sterling warrants the work we do for you for one year after the date of completion.
Read Do you offer a warranty?
Posted on Thursday, March 6, 2014
Most of our payment plans are specified within each contract, depending upon the job, but we normally require an initial deposit, followed by a progress-payment schedule. For example, if you okay a $2000 estimate for a job, a typical deposit would be $500, followed by two progress payments of $750 each.
Read What is your payment schedule?
Posted on Thursday, March 6, 2014
Subcontractors can be a part of any project, both for on-time completion and to meet budgets. When needed, we have a select number of licensed and insured independent tradesmen that consistently bring professionalism, integrity and dependability to our projects.
Read Do you use subcontractors?
Posted on Thursday, March 6, 2014
Yes, our estimates are always free of charge.
Read Are your estimates free?
Posted on Thursday, March 6, 2014
We have many satisfied and loyal customers who would be more than happy to give you either a verbal or written reference upon request. Not only will they vouch for our high quality work, but also for the honesty and integrity that are the hallmarks of every JB Sterling job.
Read Do you have references?
Posted on Thursday, March 6, 2014
Yes, we offer a variety of options through several financial institutions, depending on your needs.
Read Do you offer financing?
Posted on Thursday, March 6, 2014
The State of New York does not offer a contractor’s license. We do hold a residential contractor’s license in Florida. Our company is fully insured, including Workers’ Compensation and liability insurance.
Read Are you licensed and insured?
Posted on Thursday, March 6, 2014
If we’re in the process of completing your job, please tell us about any problem you see as soon as you find it. If your job has been completed, be sure to call us if you find any problems with it. Within a year, we will correct the problem at no charge, per our 12-month warranty. But anytime you have a problem—before, during or after we complete your job—you can count on us to address it as quickly as possible. We want you to be completely satisfied with the work we do for you.
Read Do you have a problem with our work?
Posted on Thursday, March 6, 2014
J.B. Sterling Company was founded in 1985 and has been serving the Rochester community for over two decades. Our company was incorporated the following year, in 1986, and has been a member in good standing with the Better Business Bureau since 1987. We founded our Lake Suzy, Florida office in 2004 and specialize in residential work and new construction in the Lake Suzy area.
Read How long have we been in business?


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